Alchemy Solutions Expands Customer Support Options for Mainframe Migration/Modernization Software

BEND, Oregon, Dec. 7, 2009 – Alchemy Solutions, Inc., (www.alchemysolutions.com) provider of legacy modernization solutions for the Microsoft .NET Framework, today introduced an enhanced customer support program with additional options for the company’s growing customer base. In addition to augmenting the standard web-based support team, Alchemy Solutions is introducing options for telephone support including a 24x7 hotline option where serious problems can be called in any time day or night.

The market-leading Alchemy Solutions software preserves and extends customer investments in their legacy mainframe systems by modernizing applications during the process of being migrated to the .NET environment. For these, and many other customers, the applications being executed are mission critical applications that run around-the-clock.

“As companies increasingly look for ways to optimize their legacy mainframe assets, many are migrating mission critical applications to the .NET environment. These systems are working day and night supporting vital business functions, and our customers want the reassurance they can call on us at any time if ever they encounter a serious problem,” said Ron Langer, general manager for Alchemy Solutions. “We are delighted that shortly after our one year anniversary we have been able to respond to our customers’ needs and put in place both phone and 24x7 support options, extending the  outstanding level of support that our customers and partners have come to expect.”

Various pricing options are provided, in accordance with customer requirements. In addition to standard web-based support, customers can choose the program that best matches their budget and requirements.